Henry Cloud uses a powerful image of a boat’s wake to describe a way to evaluate how we conduct life. On one side, the wake represents “relationships.”  On the other side, the wake represents “results.” A quote attributed to many is: “We are the sum total of our relationships.”   Many of the defining events in our life […]

Progress is always preceded by change.  What are you challenging right now?  What change are you driving? As each day starts fresh, we ought to consider how we can get better. Considering how we ought to improve each day is a process involving intentional acts. One act is an assessment. Did the day’s activity achieve […]

“People want to be around those who share their time, knowledge, and support.” –  Annie McKee  Want to make your team better? Share your support.  The methods for being supportive are as different as each situation permits.   I had a professor who said that a great leadership attribute was to be “otherworldly.”  He described it as […]

There is a business theory that says if a company focuses on building an “engaged” workforce, the bottom line will take care of itself. There is another theory that says if a company focuses on the “customer” and provides superior customer satisfaction, the bottom line will take care of itself. A study was done recently […]