HOWE Q. WALLACE BLOG

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National Day of Prayer

Today is the National Day of Prayer! It comes the first Thursday of every May and its purpose is to promote prayer – not just on this day but every day. I am sure that among our team there is wide opinion about prayer. Some don’t think it is important. Some pray unceasingly. There is […]

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The Importance of Communication

One area where we can continually improve is communication. I’ve spent a few days recently on an improvement venture in a plant and I was struck, again, with how important communication is and how important it is to maintain a discipline of sharing information and ideas amongst the team. As a leader/manager, it is easy […]

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The Importance of Attitude

Our colleague Romana Straley, our HR Pro in Butner who also translates this note into Spanish every day, sent this along suggesting it as an inspirational HQ Note. I agree with her. It comes from preacher and inspirational writer Charles Swindoll. “The longer I live, the more I realize the impact of attitude on life. […]

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Becoming Indispensible to Customers

Today, I had the honor of being part of a customer panel for Insurance Office of America, who handles our commercial insurance as well as our benefits. I joined four others and we fielded questions on how we viewed the industry and gave pointers on how IOA’s sales force could improve their effectiveness. My primary […]

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