Originally Published: March 27, 2020 I don’t do this often, but I’m borrowing a post I read today about curiosity. It effectively describes how we can utilize our curiosity to combat boredom and complacency, thereby improving performance in the workplace. “It’s time to bring curiosity back to work” – Ben Taylor. When you do the same things […]

Editor’s Note: Originally published, Jan. 26, 2018 On a scale of 1-10, 10 being high, do you know what is expected of you at work? That’s the first question on our annual employee questionnaire. Fortunately, most of you report that you understand why you are on the team. But, there’s a percentage that will say […]

Editor’s Note: June 25th, 2012 As we hire new folks, many of us find ourselves in the training role. One of my leadership heroes, legendary basketball coach John Wooden, practiced the Five Laws of Teaching. They are: Tell them. Show them. Have them demonstrate. Correct them. Have them repeat. For the most part, trainers get […]

Something that gives me joy is when a colleague tells me they are using what they’re learning at work to be more effective in their private lives. When our people become better partners, parents, community leaders, coaches, or volunteers, it’s a tangible benefit we provide to the communities we serve. Our efforts to identify leaders—regardless […]