“When entitlement sets in, you have a problem.” – Kirby Smart, University of Georgia national championship football coach After a long season, college football ended with the Georgia Bulldogs earning their second straight national championship. When asked post-game how they accomplished it, Smart said his team worked. They weren’t entitled. 2022 was a championship year […]

What is your trust reputation? You have one, whether you want one or not. Your spouse. Your kids. Your colleagues. Your friends. Everyone you interact with has classified you as trustworthy or not. It’s the music that runs in the background of every group of people. Trust lubricates things. It cuts down on friction. When […]

Brainstorming is a popular technique used to advance teams along toward their goals. A creativity consultant Dr. Min Basadur initiates such idea exchanges by asking the question, “How might we?” According to Basadur, it’s a subtle but distinctive way to frame the conversation.  Most folks start with “What should we do to solve a problem?” or […]

Erik Reed is a preacher. He cites three reasons people leave a church. While it would be impossible to mistake our operations for a church, the three characteristics of those leaving the church rang true to me: 1.) Unknown Our teammates have names, goals, interests, and experiences. As people join our team, we should make […]