What do you expect? I saw this quote recently: “Build high expectations into others.” It made me pause. Do I expect big things from those around me? Is developing high expectations a strategy for me? Great leaders master the art of high expectations: ·They believe that most of their charges don’t know how good they […]

Be as powerful as you can be. “Power” can carry a bad reputation. Power can be abused. It can be a goal that is unhealthily sought. Power feeds ego. However, a mentor taught me years ago that I should want to be aware of my power and be ready to use it whenever I can […]

“There are two kinds of people: those who believe they make things happen and those who believe things happen to them.” – Travis Bradberry, Forbes Sound familiar? Bradberry cites a study by Dr. Tim Judge at the University of Florida stating that those who “happen to the world” sell more, serve customers better, adjust faster to […]

“I’d rather say I’m sorry than wish I had.” – Quincy Jones Jones is a prolific musical talent known for helping artists achieve creative heights they didn’t know were possible. Being such a coach isn’t a “passive” activity. Coaches who get more out of their clients or teams give constructive feedback. They will tell you […]