One of the influential books in my life was The Seven Habits of Highly Effective People, by Stephen Covey.  Though published in 1989, it’s still in print and judged to be one of the best 10 leadership books ever written.  It’s still in publication over 30 years later. While I highly recommend that you get […]

I had a “bad” boss once. He was bad enough that it made it easy for me to move on when I had another opportunity presented to me. What made him “bad?” He criticized publicly. He had no problem telling you in front of others when you had fallen short. You felt embarrassed if you […]

As a facilitator who has often led discussions about how we can improve, communication is always a targeted emphasis. No one has ever said communication is as good as it can be. Excellent communication is fueled by an organization where listening is prioritized. Teammates who value listening and practice it ensure a number of things: […]

As an HR pro and president, I’ve facilitated dozens of discussions where the goal was to help the team function better. In all those years, I’ve never had a group tell me that “communication here is perfect.” It’s helped me develop a leadership truth: Never assume your communication is as good as it can be. […]