If you ever watched the classic movie The Godfather, you might remember this quote: “If your car could take me to the airport, Mr. Corleone is a man who insists on hearing bad news immediately.” The speaker, Tom Hagen—the Godfather’s lawyer and confidant—learned that holding back rough information wasn’t the best idea. “Bad news” is bad […]

Yesterday, I shared a developmental model describing how young people can become positive, contributing adults. The model lists five C’s: Connection, Character, Confidence, Competence, and Caring. What’s good for young people becoming adults is probably good for all adults. Consequently, I believe our organization will thrive by promoting the five C’s. It’s a strategy that […]

PalletOne leaders “happen to the world.” What does that mean? A PalletOne leader is confident. Each situation creates an opportunity for service and contribution. We are talented and put those talents to work. We see those around us as having talent. We seek to unlock it. We realize that we can be called upon to […]

You want to be a legitimate leader? Those on your team need to know they have a say. They need to know they can ask questions, make suggestions, and propose ideas. And when they do, they need to be confident they will be heard and respected. Second, you have to be predictable, minimize drama, and […]