As a facilitator who has often led discussions about how we can improve, communication is always a targeted emphasis. No one has ever said communication is as good as it can be. Excellent communication is fueled by an organization where listening is prioritized. Teammates who value listening and practice it ensure a number of things: […]

Trust is a vital ingredient to a great team. How do you build it? Jaspar Polak says there are three ingredients: Intimacy. It might sound like a weird word for business, but developing a closeness with teammates improves how we function. Some people believe there is no room for the “personal” in a relationship. But […]

Craig Parrott, our general manager in Butner, described in an operations meeting this week how Purpose, Pride, and Passion contribute to team-building efforts. Every person on the team needs to understand the Purpose of their role. It’s a predictor of organizational success. When every person hits the door knowing what’s expected and how they contribute […]

Jason Polak builds trust into the equation above.  If you can be credible, reliable, develop intimate relationships, and balance that over selflessness, trust will result.   Put another way, you can be credible and reliable, and have good insight into your team, but trust will be wiped away when others feel you’re selfish. Trust is a […]