“Trust is the stacking of small moments over time, something that cannot be summoned with a command – there are either marbles in the jar or there are not.” – Brené Brown, Dare to Lead Trust – I’ve learned that being trusted is among the most sought-after character traits. The leadership books tell me that, as […]

“Trust is built in drops and lost in buckets.” – Kevin Plank, founder of Under Armour. Being trusted is one of the greatest virtues. Trust opens lines of communication. When you can share important or difficult thoughts, knowing they’ll be received in the best possible spirit, more gets said, and more is learned. Trust allows […]

In an operations meeting, Craig Parrott described how Purpose, Pride, and Passion contribute to team-building efforts. Every person on the team needs to understand the Purpose of their role. It’s a predictor of organizational success. When everyone enters knowing what’s expected and how they contribute to the team’s success, consistency and trust are built—cornerstones of […]

People want to be trusted. They respond to trust. They thrive on trust. Whatever our situation, we need to get good at establishing, extending, and restoring trust—not as a manipulative technique, but as the most effective way of relating to and working with others and the most effective way of getting results. In his book, The Speed […]