I read an article in the Harvard Business Review which states that leaders who practice “good listening” behavior create a team whose members have a higher level of trust and who engage in problem-solving with a greater level of disclosure and less stress.
My practical experience would endorse that research. The constant challenge for someone like me who likes to talk, is to sideline talking in favor of listening.
Here are some best practices of good listeners:
No one is a perfect listener. It’s a communication skill that can always be honed.