HOWE Q. WALLACE BLOG

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Don’t Settle for Mediocre

I pay attention to trends. When a word or idea pops up a couple of times, I take notice. Our IT Pro in North Carolina, Kenny Reavis, sent me this quote: “As a manager, you play a critical part in either perpetuating mediocrity or helping your team break free in pursuit of extraordinary.” – Art […]

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PDCA Revisited

Revisiting Plan, Do, Check and Act. Hector Peña works to support the advancement of lean efforts at PalletOne. He sent me a note thanking me for talking about PDCA and shared with me an observation. He likes the bias for action exhibited by our teams in the Plan and Do stages. He thinks we do […]

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Plan, Do, Check and Act

PDCA – Do you know what that means? I attended a staff meeting in Shipshewana last week. They reviewed a lecture on PDCA. Here’s what it means: Plan, Do, Check, and Act. Planning starts with making a clear statement of a problem to be solved. The “P” could have stood for “Problem” but I like […]

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Leaders Challenge the Process

The enemy of greatness is good. So many times, when we work to solve a problem, we stay at it just as long as it takes to eliminate the complaint. Once a problem ceases to be a problem, we move on to something else. In The Leadership Challenge, Kouzes and Posner say that leaders “Challenge […]

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