A “lean” parable: I go to airports a lot. Some folks like to get to the airport early. I don’t. My goal is to get there as early as necessary. No sooner. I think it’s “lean” not to spend extra time in airports. I’ve gotten my routine down. It works well for me. I got […]

Do you use checklists? I must admit that I don’t. I have written to you about the power of the checklist. But, I don’t have them incorporated in my life. I read a book that reminded me of their power and it has me reconsidering how I approach it. The book is called Golf’s Sacred […]

Here’s a brief thought for the day:  “You haven’t failed until you quit trying.” Some folks are more easily frustrated than others.  When something doesn’t come easily, they quit trying.   When something involves a long time to learn or to master, they quit trying. When something is done “good enough,” they quit trying. As we […]

In another few hours, 2011 will be done.  I want to thank each of you for the effort you put forth toward strengthening our enterprise.  There is not one of our many teams who has not made progress this year.  I am excited about what 2012 can mean for us.  As we continue our path […]