Our colleague Romana Straley, our HR Pro in Butner who also translates this note into Spanish every day, sent this along suggesting it as an inspirational HQ Note. I agree with her. It comes from preacher and inspirational writer Charles Swindoll. “The longer I live, the more I realize the impact of attitude on life. […]

There is a business theory that says that if a company focuses on building an “engaged” workforce, the bottom line will take care of itself. There is another theory that says that if a company focuses on the “customer” and provides superior customer satisfaction, the bottom line will take care of itself. A recent study […]

A note in the locker room of the Miami Heat, a National Basketball Association team, says this: “When two teams meet that are equal in ability and execution, it’s the team that has pride that wins.” We use “pride” a great deal to describe someone who has an unsinkable character. These words add up to […]

Last night I was fortunate to attend the Coca-Cola Scholarship Foundation dinner in Atlanta. Our host was one of our top customers, Ongweoweh CEO Dan Bonamie. It’s usually the supplier who hosts the customer so that made the honor even more special. It’s rare to have a customer treat you to an event like this. […]