One of the sayings I learned early in my pallet career was: “The customer signs our paycheck.” A large pallet segment for us are tomato packers.  One of our sales reps manages that market sector for us.  We manufacture tomato pallets for packing operations from the very tip of south Florida all the way up […]

“When opportunity is knocking, don’t complain about the noise.” –  Chad Veach Progress, growth and/or learning doesn’t come easy.  You don’t sit down to a piano and begin playing.  You don’t pick up a nail gun and start nailing. Whatever comes easy to you, eventually, you get to the point where the next step comes […]

There was a study of email behavior at a large company.  The study determined that email behavior was a predictor of customer satisfaction. We all have customers.  Some are paying customers, those that buy our products.  Others are internal customers, those that count on us to help them get their jobs complete. Here’s what the […]

“When strength is the mission, hard is the standard and work is the requirement.  When comfort is the objective, easy is acceptable and effort is an afterthought.” –  Brian Kight. Another good thought from organizational consultant Brian Kight. “When strength is the mission” I heard very many years ago that successful organizations are strong, fast […]