“Culture is what you practice, promote, and permit.” – Tim Kight, Organizational Consultant

Having a constructive culture is the key to successful organizations. Culture is reflected in our beliefs, behavior, and the quality of experience we create.

So I pay attention to Kight’s culture quote.

• What you practice. Your team will be the sum total of your actions. Not what you say, but what you do. You can pronounce platitudes, but the culture becomes mediocre if you don’t do the work.
• What you promote. You teach the right stuff. Repeatedly. You draw attention to the right stuff. You reinforce it. Focus on it. You build your culture by constantly promoting the things and activities that achieve the culture you are striving for.
• What you permit. You affirm the people who work to reinforce the culture. You courageously address those who fall short of the expectations we create.

I like our culture. I believe it improves each year. Grateful for all of you who support this improvement through your practices, promotion, and reinforcement.