There was a study of email behavior at a large company.Β The study determined that email behavior was a predictor of customer satisfaction. Β
We all have customers.Β Some are paying customers that buy our products.Β Others are internal customers, those that count on us to help them get their jobs complete. Β
Hereβs what the study found: Β
Direct, simple, quick.Β Thatβs a communication strategy that works.
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If you ever watched the classic movie The Godfather, you might remember this quote: βIf your car could take me to the airport, Mr. Corleone is a man who ins...
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βDefine yourself by what you love.β β Tim Minchin
I recently watched a commencement address by Australian comedian Tim Minchin at the University of Western Australia, where he shared nine unc...
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Franklin Roosevelt was stricken with polio when he was in his late 30s. He lost the use of his legs overnight, never to regain it.
Read more below.
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I listened to a discussion on the importance of high-character leadership to a companyβs success and learned some interesting insights. Read more below.
#Leadership #...
