Three Things That Matter:

1. Do you feel your thoughts and ideas matter at work?
2. Are you committed to quality work?
3. Are you growing because of your involvement with our company?

Our annual leadership training focuses on creating an environment where these three pillars can flourish.

All of us are smarter than each of us. Every team member should feel empowered to speak up when they notice opportunities for improvement. We encourage our leaders to pause and listen whenever someone raises a concern, as these moments help us learn and grow.

It’s a virtuous circle. The more we listen and share, the more confident our team becomes—and that confidence, in turn, makes sharing even easier.

Commitment to quality is another essential confidence builder. When everyone is dedicated to producing high-quality work, trust naturally builds. You know your colleagues will deliver when it counts, fostering a deep sense of purpose.

Finally, by striving to improve, we counteract complacency. I believe we’re either getting better or getting worse. There is always more knowledge to gain, more processes to refine, and more milestones to achieve.

Ultimately, all three of these things are under our control:

• We decide whether to speak up or remain silent.
• We choose to honor those who speak up by truly listening and understanding.
• We commit to modeling quality work and inspiring others to do the same.
• We decide to relentlessly pursue improvement.

How are you doing in these areas that matter?

-Howe Q. Wallace Jr