Emotional intelligence checklist:

•  Listen. Seek first to understand.
•  Respect others. Accept everyone for who they are.
• Understand that there is hidden potential in every person. Work to discover   it.
• Care for others. Genuine caring is authentic. You can’t fake it.
• Communicate. Constantly. Courageously. Transparently.
• Whatever the tension, maintain composure. Don’t burn the bridge.
• Be accountable, consistent. It builds trust.
• Look for leadership. If it’s there, follow. If it’s not, seek to provide it. If you can’t follow or lead, you’re in the wrong place. Move.
• Celebrate. Emphasize the moments of progress and achievement. Then ready you and your colleagues to go again.