Here’s a leadership fundamental that may seem to be counterintuitive: “Be quick to listen and slow to speak.” Most of us associate leadership with “talking.”  Leaders have to be the boss.  They make decisions.  They give direction.  They provide inspiration.  They deliver the “hard” feedback. All of that may be true.  But when you think […]

Did you receive feedback in the last seven days?  Great organizations are built on culture.  Quality communication exists in every significant culture.   One of the best communication tools we have is the feedback we give and receive.   Do you routinely give feedback?  Upon reflection, most of us realize we could do more.   […]

Motivational speaker J.B. Glossinger tweeted this: “Live without pretending; love without depending; listen without defending; speak without offending.” Lots of wisdom in a dozen words! To live without pretending means to be authentic and transparent.  Authenticity is a compelling attribute.  It draws people to you. To love without depending on is to love unconditionally.  It’s choosing to provide […]

Are you more apt to encourage or criticize? This question applies to work for sure. The studies and science of teams say that those who encourage each other consistently perform better than those who lean toward criticism. The trick is some of us are more inclined to criticize than others.  So, those prone to criticism must […]