HOWE Q. WALLACE BLOG

The Power of Trust – A Lesson from Kevin Plank

β€œTrust is built in drops and lost in buckets.” – Kevin Plank, founder of Under Armour.

Being trusted is one of the greatest virtues. Trust opens lines of communication. When you can share important or difficult thoughts, knowing they’ll be received in the best possible spirit, more gets said, and more is learned.

Trust allows teams to work faster. When you’re confident your teammate will be where they need to be and doing what they’re supposed to do, you can lean into your role and move without the fear of being delayed.

Plank’s insight emphasizes that trust is built one moment at a time, but a single bad experience can wipe out a lot of trust in an instant.

It’s important for people to value their track record of earning trust and to safeguard it with care.

-Howe Q. Wallace Jr