A pillar of a great place to work is whether associates believe they are treated fairly.
I have been reflecting on fairness. What does “fair” look like?
Indeed, people in positions of authority have much to do with whether our workplaces are fair. We define the expectations. We maintain the accountability. We dole out both rewards and consequences.
In addition to those things, we model listening, calm, and respect. If we do those things and insist on them from our colleagues, I am confident that complaints of unfairness will be few.