HOWE Q. WALLACE BLOG

WORKING HARD & LOVING PEOPLE

Our colleague Jimmy Wilson of Robertsdale sent me a podcast featuring Bert Thornton, retired President and COO of Waffle House. Β 

Thornton recounted some of his business knowledge in a book called Find an Old Gorilla.Β  The thought is that if you are in a jungle and need to get out, the β€œold gorilla” will be the best one to get you out since he has survived the longest and knows the best paths through. Β 

Amongst the wise thoughts shared was this:Β  Success in business depends primarily on two things – hard work and loving the people you’re working with. Β 

Hard work speaks for itself.Β  If you’re not a hard worker, nothing good really happens.Β  Your reputation with your team suffers.Β  Your value to the team is diminished.Β  You’re not trusted to take on more work and responsibility.Β  It’s a failure cycle Β 

Loving the people you work with is a whole other story.Β  In my view, it’s an overlooked and underestimated strategy. Β 

In this sense, love isn’t an emotion, it’s action. Β 

It’s believing that people want to do a good job. Β 

It’s putting trust in the gap. Β 

It’s committing to being helpful and resourceful for the people on your team. Β 

It’s committing to teach and mentor those who need it, as well as being mentored and taught by those who can help you. Β 

If you can look around and not appreciate those people on your team, you’re in the wrong place. You need to redeploy. You won’t be successful in the long term. Β 

Β Work hard.Β  Love others.Β  It’s simple to understand.Β  Β A challenge to accomplish. Β