If we are the “best” place to work in our communities we serve, every member on our team will know how to make a meaningful contribution to fulfilling our goals. Key contributors choose safety.  All the time. First, you’re mindful of your personal, individual safety: Following the rules. Adhering to the procedures. Becoming a “safety” […]

I meet regularly with a group of young people.  A recent topic was “Going about your business.” I asked them to identify someone they admired because of the way they “go about their business.”  These are teenage kids who don’t think of life as “going about business.”  With some prodding, they identified a teammate who […]

“What matters most in the end, though, is this: Your belief in your capacity to create positive change and the courage to take action.” – Tom Kelley Reducing the above quote to two questions:  Can you make a difference? I believe in the concept of having “agency.”  You develop agency by building upon existing skills […]

We are in a numbers business.  We track them all the time.  How many loads did we ship?  How much lumber did we use?  Was there any waste?  Are we getting better or worse? Most of us start the day with a number in our heads.   We know how much we are expected to produce.  […]