I pay attention to trends. When a word or idea pops up a couple of times, I take notice. Recently, a team member sent me this quote: “As a manager, you play a critical part in either perpetuating mediocrity or helping your team break free in pursuit of extraordinary.” – Art Petty, executive coach Mediocrity […]

I’ve seen tremendous progress in our operations since we began implementing “lean” techniques, particularly through 6S. The six principles are: – Sort – Straighten – Shine – Standardize – Sustain – Safety Initially, getting it right requires effort. Documenting methods, forming habits, and maintaining consistency takes time. But the benefits are undeniable. 1. Satisfaction: The […]

I received a poster once. It showed a small baby, dressed only in a diaper, with a face that perfectly captured a mix of despair and disgust. The caption read: “If It Stinks, Change It.” That message prompts reflection on the things in our lives that aren’t quite right. You know there’s something that needs […]

As you watch football this weekend, pay attention to how many teams are running the “no-huddle” offense. In college, powerhouses like Oregon or Texas A&M have mastered it. In the NFL, some of the most explosive offenses—like Kansas City, Miami, or Philadelphia—use it to dominate. Just over a decade ago, the “no-huddle” was a novelty. […]