At a recent industry meeting, there was great concern about the difficulty of finding suitable teammates. Positions are unfilled around the country. It occurs to me as I listen to these concerns that I’m glad that we have a jump on this challenge. A couple of years ago, we began to survey everyone who works […]

I heard Erwin McManus give an inspiring speech on being or becoming a leader. As I describe his take on the topic, perhaps you will recognize some of traits. First, show up. The opportunity to lead doesn’t come to you. You go to it. You have to be in the arena where leadership is needed […]

I have been exposed to a book called Good Company by Tim Miles.  He is a marketing consultant and I have found his insights on business to be “on point.” One of his concepts is “shareworthy service.”  The idea is that companies and individuals should be interested in providing service that is so impressive that […]

Our colleague who manages our Butner plant, shared the following with me. It speaks of the importance of 212 degrees: Turning Up The Heat  At 211 degrees, water is hot.  At 212 degrees, it boils.  And with boiling water comes steam.  And with steam, you can power a train.  Applying just one extra degree of […]