HOWE Q. WALLACE BLOG

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Breaking Free from Mediocrity: The Path to Extraordinary

I pay attention to trends. When a word or idea pops up a couple of times, I take notice. Recently, a team member sent me this quote: β€œAs a manager, you play a critical part in either perpetuating mediocrity or helping your team break free in pursuit of extraordinary.” – Art Petty, executive coach Mediocrity […]

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Celebrating Agency on Thankful Thursday

On this Thankful Thursday, I’m celebrating and am grateful for β€œagency.” Having β€œagency” means I have the ability and resources to positively impact my life’s situations today. So do you. The enterprise where we work extends agency. We have a long history of creating products and services our customers value. They look to us to […]

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The Power of 6S: Transforming Operations and Raising Standards

I’ve seen tremendous progress in our operations since we began implementing β€œlean” techniques, particularly through 6S. The six principles are: – Sort – Straighten – Shine – Standardize – Sustain – Safety Initially, getting it right requires effort. Documenting methods, forming habits, and maintaining consistency takes time. But the benefits are undeniable. 1. Satisfaction: The […]

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The Power of Questions: What Will You Ask Today?

Questions are the foundation of improvement. Yet, we often approach our jobs as if all the questions have already been asked and answered. It’s human nature: you work through a problem, find a solution that eases the challenge or yields good results, implement it, and it becomes β€œthe way you do it.” But consider the […]

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