I snow ski as a hobby. I go to the same place every year and ski with friends. Skiing isn’t easy. A lot of people make the mistake of trying it without instruction. I was one of those folks. After trying things on my own for a few years, I finally got a coach. Over […]

“Tell me and I forget. Teach me and I remember. Involve me and I learn.” – Benjamin Franklin Reading that quote caused me to reflect on how fortunate I have been to have “teachers” as my leaders in this industry. I entered the pallet industry in 1983 when I came on with Ridge Pallets as […]

The other side of knowing what to do is doing what you know. In safety, we average three accidents a week. Most occur when someone failed to follow the defined safe practice. Rare is it that the hurt employee says that he didn’t know better. Disappoint a customer with poor quality? We knew better. Disrupt […]

As you execute your job, it’s our duty to make sure we answer the most important questions. First, what do I need to know to keep myself safe from injury? And, what do I need to know to keep from being a risk to others? Who is my customer – the person or group that […]