“Connectivity is everything on a team.  You are a team, or you are a group.” – P. J. Fleck, University of Minnesota football coach    We strive for teams, not disconnected groups.    You’ll get to fill out our annual climate survey in a few weeks.  We learned a while back that teams that survive and […]

Higher expectations lead to improved performance. The highest performing companies—and people—are typically those with the highest internal expectations. Want to achieve more? Start with your expectations. We have high expectations. We expect to be safe.  We teach you to perform your duties safely.  We alert you to the risks inherent in our operations.  We are committed to correcting unsafe […]

“Consistency is the most important skill you can learn. Be known for it.” – Joe Holka Consistent people show up. You can set your clock by them. Consistent people do their jobs. They don’t need a quality inspection. They understand their roles and perform them. Consistent people interact predictably. No unexpected mood swings. No hypersensitive […]

Mistakes.  They are a part of life. A Hall of Fame basketball coach had this to say about mistakes: “What to do with a mistake – recognize it, admit it, learn from it, forget it.” Recognition.  It takes a certain humility to recognize a mistake.  We all know people who are “never wrong.”  We also know […]