An Operations Manager recently sent this note to me: “A customer emailed us over the weekend asking to double up shipping this week. They needed two loads per day for the entire week. The other supervisor saw the email and asked the assembly guys if they could help. We shifted manpower running all four Viking […]

One of the influential books in my life was The Seven Habits of Highly Effective People, by Stephen Covey.  Though published in 1989, it’s still in print and judged to be one of the best 10 leadership books ever written.  It’s still in publication over 30 years later. While I highly recommend that you get […]

Jon Gordon’s five elements to realize a dream: A positive vision The will to work for it Belief that it will happen A supportive team Faith during the journey Gordon is a favorite author. His book The Energy Bus is popular in business these days. I recommend it. These five steps toward realizing a dream […]

I saw a tweet on George Washington’s approach to leadership, which was: Listen, learn, and help; then lead. Listen. When entering a situation, many of us will try to share our competencies and strengths immediately. We want the new people to know our capabilities. But Washington says to hold your tongue. Open your ears. Spend some […]