HOWE Q. WALLACE BLOG

TEAM TALKS/COURAGEOUS COMMUNICATION

Great teams talk.

They encourage. They often exchange good words.

They hold each other accountable. Great teams have standards and adhere to them. So, when one falls short, others call him to the higher standard.

They brainstorm. They put a premium on getting better, so experimentation is necessary. The great teams review the process together and learn from the successes and failures.

They don’t shy away from a hard topic. We call it “courageous communication.”

What’s the level of verbal exchange on your team? Can you pick it up?