If you ever watched the classic movie The Godfather, you might remember this quote: “If your car could take me to the airport, Mr. Corleone is a man who insists on hearing bad news immediately.” The speaker, Tom Hagen—the Godfather’s lawyer and confidant—learned that holding back rough information wasn’t the best idea. “Bad news” is bad […]

Albert Einstein said, “A problem will never be solved at the same level it was created.” We don’t live in a problem-free world; something is always happening. Einstein’s statement resonates with me. When we confront issues that aren’t right, we should take the time to clearly define the problem, understand its root causes, and view […]

“Knowing where you stand” is an important element in assuring a satisfactory business relationship. Hopefully, you are clear about your status and how you perform, but my experience is that we are never 100% accurate. Some effort to gain more insight always helps. In my capacity as a human resources operative, I often talked with […]

Three Things That Matter: Do you feel your thoughts and ideas matter at work? Are you committed to quality work? Are you growing because of your involvement with our company? Our annual leadership training focuses on creating an environment where these three pillars can flourish. All of us are smarter than each of us. Every team […]