“A man who procrastinates in his CHOOSING will inevitably have his choice made for him by circumstance. So if you now number yourself among the disenchanted, then you have no choice but to accept things as they are, or to seriously seek something else.” Hunter Thompson. Gonzo journalist. I studied journalism when I was younger. […]

Here’s a business concept you should consider: everyone in an enterprise has customers. You either serve the paying customer directly or you serve someone who serves that customer. So, who are your customers? I heard a consultant recently say: a key value that we provide to a customer is the “time” we save the customer. […]

It’s Friday, and I want to thank you for another week of hard work. We have over 1,400 folks who steadfastly show up and perform the things necessary to help us succeed in the markets we serve. When you think about it, the commitment and cooperation necessary to get this done is amazing. Every pallet […]

I have been exposed to a book called Good Company by Tim Miles.  He is a marketing consultant and I have found his insights on business to be “on point.” One of his concepts is “shareworthy service.”  The idea is that companies and individuals should be interested in providing service that is so impressive that […]