I listened to a talk today by Ken Schmidt, the communications director who helped Harley-Davidson out of bankruptcy in 1985 and helped it become the colossus it is today. He suggested every person or organization has to answer three questions. What are people saying about me/us? What do we want them to say? What are […]

Seven Elements of Professionalism As provided by author Tim Miles in his book Good Company: Appearance. People pay attention to the environments and the image you project. Attentiveness Eye contact. Presence. They matter. Don’t answer the ringing phone when engaged with someone in front of you. Dependability. Do what you said you would do. Be […]

I read an interesting article which speaks of the importance of EQ, which stands for Emotional Quotient. Coined by Daniel Goleman, EQ is touted to be as important, if not more important as your IQ (intellectual quotient) when it comes to being effective in your day to day life. Putting it simply, it doesn’t matter […]

One of our board members and his wife recently journeyed to Africa. While there, they toured a business. He found this and shared it. From a sewing room in a tribal textile business in Africa:               OUR PHILOSOPHY  We are all important. Be grateful every day. All men and […]