HOWE Q. WALLACE BLOG

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Contributing to a Culture Change

I got a chance recently to speak to a group of students. I was describing my thoughts on converting a culture like we’ve been working on at our company as we become “leaner.” One of those listening sought me out after I finished. “Those ideas sound good but you don’t understand the place where I […]

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Creating Value for Customers

Figuring out how to add value to our offerings should lead us in considering how to proceed with “lean.” One premise is that we make our products more valuable by eliminating waste: time, motion and material. The other is creating value by enhancing customer perceptions. How? Demonstrate you care. Listen, pay attention and communicate concern […]

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Keys to the No-Huddle Offense

No-huddle offenses are the rage in football this season. Twenty-five of the NFL teams are using them extensively. It is being proven that the no huddle is giving an edge to offenses. It is a competitive advantage. What are the keys to no-huddle success? The quarterback is an expert. Rookie quarterbacks aren’t inclined to use […]

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Achieving a “Lean” Culture

“Lean” thinking creates a willingness to try new things. We have taught 6S which focuses on safely reorganizing our spaces and establishing ways to maintain it. We have done Kaizen events which are intensive efforts to transform a place or a process in a hurry. As you do these things, we hope it changes your […]

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