“Our safety is the shared responsibility of everyone on board.” – Preflight safety briefing on Delta Airlines This week, I was in a meeting listening to a report on our safety performance. We’ve had fewer injuries this year: 20% fewer Less than 100 About 1.5 accidents a week The effort we have made to improve […]

The following is a list of characteristics that employers value when hiring and evaluating employees. They are in order of importance: Positive Attitude Reliable Good Work Ethic Punctual Friendly Follow Through Flexible Hours Experience Respects Authority Dresses Correctly Interesting list, isn’t it? It doesn’t say grades in school. It doesn’t say technical skill. It doesn’t […]

I recently read that “hope” is a skill. Candidly, never thought of hope as a skill.  Maybe an attitude.  Maybe wishful.  But not skill. But someone broke it down this way: Hope happens when we set goals. Setting goals directs our view to the future.  Gives you a target.  Refines your focus.  It’s the first step toward building a future. Hope […]

I listened to leader consultant Tim Kight interview Mark McCullough, who is an executive leader in the huge utility company American Electric Power. McCullough has worked for AEP his entire career. He started as a manager trainee at the bottom and has worked his way up to being the leader of over 5000 teammates and […]