As an HR pro and president, I’ve facilitated dozens of discussions where the goal was to help the team function better. In all those years, I’ve never had a group tell me that “communication here is perfect.” It’s helped me develop a leadership truth: Never assume your communication is as good as it can be. […]

Olympic runner Alexi Pappas says that when trying to do something hard, you should expect “crappy” days. “My Olympic coach told me after a particularly challenging workout… ‘that’s okay, it’s the rule of thirds,’” Pappas recalled. When she asked her coach to explain what he meant, he said, “When you’re chasing a dream or doing […]

Courageous communication is critical to our success at PalletOne. What do I mean by courageous communication? Courageous communicators are candid about the situations that need attention. They will point out shortcomings in our process and suggest ways to correct them. Courageous communicators will address uncomfortable discussions. I call this the “bad breath area.” They will […]

Are you living a good life? I ran across a podcast called The Good Life Project. The host of the podcast is an author and speaker named Jonathan Fields. He compiles stories and research about how the mind works and how people do things to improve their quality of life. Fields is careful to distinguish that […]