Emotional intelligence checklist:  Listen. Seek first to understand.  Respect others. Accept everyone for who they are. Understand that there is hidden potential in every person. Work to discover   it. Care for others. Genuine caring is authentic. You can’t fake it. Communicate. Constantly. Courageously. Transparently. Whatever the tension, maintain composure. Don’t burn the bridge. Be accountable, […]

“Leadership is not about a title or a designation.  It’s about impact, influence, and inspiration.  Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire teammates.”  Many words have been used to describe leadership and leaders.  Manu Ginobili had a long career as a basketball […]

When giving feedback, consider using this pattern:   Don’t do (that), Do (this).   A “don’t do” statement is evaluative.  Many times, we avoid evaluative comments or direction because it is perceived as judgmental or harsh.  I have often adhered to this strategy.   But I read recently that evaluative feedback is often more memorable.  Maybe because it’s […]

LEADERSHIP CHECKLIST I saw this in a want ad today posted by the New York Times:  “We’re looking for a (leader) with a sense of humor and a spine of steel, a confident point of view and an open mind, an appetite for risk and exacting standards for excellence. We’re looking for someone who wants […]