Who is your customer? In business, we all serve the customer, or someone who serves the customer. Think about it. You perform tasks, do work, fulfill responsibilities, or create a product that someone counts on each day. To be depended upon gives meaning in life. When you get up in the morning, if you can […]

Some believe Paul “Bear” Bryant to have been the greatest college football coach of all time. He used to say that members of a winning team needed five things: Tell every member what you expect. Give every member an opportunity to contribute. Let them know how they are doing. Give them guidance when they need […]

Who have you thanked lately? Who has your heartfelt gratitude and you just haven’t said it? I read an article recently that said only 10% of those working in the United States thank someone daily. I don’t think this statistic applies to us, but it caused me to pause. The reasons given for not thanking others […]

What are you doing to make a difference? Do you intend to make a difference? On your way to work today, were you thinking about how you could make a difference? Making a difference is a choice. You can plan the difference you intend to make. It can be a project you are starting or […]