Higher expectations lead to improved performance. The highest performing companies—and people—are typically those with the highest internal expectations. Want to achieve more? Start with your expectations. We have high expectations. We expect to be safe.  We teach you to perform your duties safely.  We alert you to the risks inherent in our operations.  We are committed to correcting unsafe […]

I watch HBO Hard Knocks, a show that follows an NFL team through its training camp, covering the team’s preparation for the upcoming football season.  This season, the Detroit Lions are featured.  The head coach Dan Campbell was walking among his team and said: “We are who we are. We choose who that is.” It’s […]

“If you’re going to win, win gracefully. If you’re going to love, love faithfully. If you’re going to learn, learn by teaching. If you’re going to fall, fall reaching.” I scribbled the refrain from this country song in my Bible almost 30 years ago. At the time, I was working on a “plant turn around” […]

Mistakes.  They are a part of life. A Hall of Fame basketball coach had this to say about mistakes: “What to do with a mistake – recognize it, admit it, learn from it, forget it.” Recognition.  It takes a certain humility to recognize a mistake.  We all know people who are “never wrong.”  We also know […]