If we are wise, we allow people to “earn” respect and extend the courtesy of “owed” respect. What’s an environment where you “earn” respect look like? Our annual survey gives us a bunch of clues: We make expectations clear. When people know what is expected, they have targets to aim for. Giving a person a target […]

“Who is late will be punished by life.” – Werner Herzog When it comes to being Lean, we can have no better habit than starting on time and well. When the workday starts, every person must be in place with machinery ready to run and material prepared for processing. If any of the three aren’t […]

I remember back in 2012, we were only a few weeks into the college football season, and the University of Alabama Crimson Tide had fans shaking their heads in awe. While they were the defending National Champions at the time, many pundits thought they would be good but not great that year. The Tide had […]

A team member recently wrote to me about a previous safety note, sharing thoughts on our May safety results and their connection to more than just our attention to new team members entering the plant. “I truly believe that Lean is having a major impact on safety. Through the last several months of Lean, I’ve […]