If we are wise, we allow people to “earn” respect and extend the courtesy of “owed” respect. What’s an environment where you “earn” respect look like? Our annual survey gives us a bunch of clues: We make expectations clear. When people know what is expected, they have targets to aim for. Giving a person a target […]

As you watch football this weekend, pay attention to how many teams are running the “no-huddle” offense. In college, powerhouses like Oregon or Texas A&M have mastered it. In the NFL, some of the most explosive offenses—like Kansas City, Miami, or Philadelphia—use it to dominate. Just over a decade ago, the “no-huddle” was a novelty. […]

“Trust is built in drops and lost in buckets.” – Kevin Plank, founder of Under Armour. Being trusted is one of the greatest virtues. Trust opens lines of communication. When you can share important or difficult thoughts, knowing they’ll be received in the best possible spirit, more gets said, and more is learned. Trust allows […]

I was visiting with a colleague today who told me about some consulting work he had been doing. He came across a firm that studies how ideas are developed and used within an organization. One thing he shared that I have found to be true: the best ideas have nothing to do with a person’s […]