Discover the findings of a groundbreaking study in our latest video. Learn how your email interactions can predictβand enhanceβcustomer satisfaction. Whether they’re your external buyers or internal team members, the secret to keeping your customers content lies in the art of communication. Here’s a sneak peek of what you’ll uncover: The importance of direct responses […]
Most of us create a game plan for navigating life.Β There are things you must do.Β Things you mustnβt.Β Areas where you focus attention.Β Areas that distract us.Β Over time, you solidify your list.Β It becomes your creed.Β It makes you predictable.Β Those who know you, begin to understand what you expect, what you will […]
There is a notion these days that having βEmotional Intelligenceβ (EQ) will take you farther in life than having a high IQ. Daniel Goleman, a Harvard psychologist, says one of the domains of EQ is relationship management.Β An effective relationship will develop these competencies: Influence – Having the ability to impact others.Β It starts with […]
The PalletCentral Magazine, the publication of the National Wooden Pallet and Container Association recently published a report on the economic impact of pallets. Here are some facts to know: The pallet industry has experienced seven straight years of growth, rebounding from The Great Recession of 2008-9. As of 2016, our industry employed more than 67,000 […]
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If you ever watched the classic movie The Godfather, you might remember this quote: βIf your car could take me to the airport, Mr. Corleone is a man who ins...
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βDefine yourself by what you love.β β Tim Minchin
I recently watched a commencement address by Australian comedian Tim Minchin at the University of Western Australia, where he shared nine unc...
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Franklin Roosevelt was stricken with polio when he was in his late 30s. He lost the use of his legs overnight, never to regain it.
Read more below.
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I listened to a discussion on the importance of high-character leadership to a companyβs success and learned some interesting insights. Read more below.
#Leadership #...
