Do you use checklists? I must admit, I don’t. I have written to you about the power of the checklist but have not yet incorporated it into my life. I read a book that reminded me of their power and it has me reconsidering how I approach it. The book is called Golf’s Sacred Journey: Seven […]

Teams become effective when their teammates are “connected.” What is your plan to assure others feel connected? I am connecting with my teammates when: I acknowledge them. I make eye contact and say hello. I catch them doing something right and tell them they are doing well. I say thank you. I give feedback. I […]

Every job at PalletOne is needed. Hall of Fame basketball coach Geno Auriemma describes teamwork this way: “Be the best at your role. What would a piano recital be like if the guy who puts the piano on the stage doesn’t do it? Some people lug the piano, some play it.” Because we don’t have […]

“When strength is the mission, hard is the standard, and work is the requirement. When comfort is the objective, easy is acceptable and effort is an afterthought.” – Brian Kight Another good thought from organizational consultant Brian Kight. Let’s break it down:  “When strength is the mission…” I heard many years ago that successful organizations […]