I’ve started a list of words. The words describe how I would like our company to be known. One of the words is: responsive. When I receive complaints about our company, many times it is because we weren’t responsive to a concern or a complaint from a customer or a colleague. Suppose you make a […]
The new CEO of the National Wooden Pallet and Container Association (NWPCA) Brent McClendon visited our Bartow headquarters today. Brent just began his third week with the NWPCA. The first two were spent planning and attending the NWPCA Annual Leadership Conference. Thus, our Bartow plant was the first pallet plant he has visited since becoming […]
With Commitment #7, we begin to dig deeperβ¦ 10 COMMITMENTS No Shortcuts We will teach you the safe way, provide you safe equipment, fix it when it breaks. Do it right and safe. Safety Freeze Watch out for others, guide and teach βrookies,β hold others accountable for safe practices. On Time and Quick Start Be […]
Everybody has a customer. You are accountable to those customers. In a way, they sign your paycheck. You must discern what your customer expects of you and strive to meet those expectations. In fact, your goal should be to exceed them. While it is common to think of the customer as the one who buys […]
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If you ever watched the classic movie The Godfather, you might remember this quote: βIf your car could take me to the airport, Mr. Corleone is a man who ins...
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βDefine yourself by what you love.β β Tim Minchin
I recently watched a commencement address by Australian comedian Tim Minchin at the University of Western Australia, where he shared nine unc...
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Franklin Roosevelt was stricken with polio when he was in his late 30s. He lost the use of his legs overnight, never to regain it.
Read more below.
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I listened to a discussion on the importance of high-character leadership to a companyβs success and learned some interesting insights. Read more below.
#Leadership #...