If I had my druthers, all teammates would be working on some plan to get better at their jobs all the time. No exceptions. Here’s why. When you aren’t intentional about getting better, you will likely be drifting backward. Every day without addressing a plan to improve creates a gap further from your team’s best […]

Confidence is the last factor of the development model we have previously discussed. A good team or organization will create confident stakeholders. Teammates are confident when they feel connected and cared about. They will develop growing competencies through their participation in the enterprise and build trust, as we all conduct life with high character.  We are delighted to add new, talented people […]

What’s an all-star performance to you? Would the folks you encounter – inside and outside the organization – refer to you as an all-star? I had an appointment with the eye doctor yesterday. In the examination room was a 3 x 5 card where the leaders of the practice invited anyone to write down an […]

Mistakes.  They are a part of life. A Hall of Fame basketball coach had this to say about mistakes: “What to do with a mistake – recognize it, admit it, learn from it, forget it.” Recognition.  It takes a certain humility to recognize a mistake.  We all know people who are “never wrong.”  We also know […]